What’s more on Cloud MSP

Competence and attention to costs to grow your business.

The right approach to your infrastructure

Cloud MSP

With business demands changing in emphasis on time-to-market, agility and scalability, more and more companies are adopting Cloud technology to face their business challenges that locals are unable to support. Next generation Managed Service therefore evolves from the Cloud with a new standard of managed services for the management and operations of Cloud resources.
We understand that your organization requires high availability for your systems, security and compliance. Dauvea can help you provide the experience, accreditation, best practices and technological agnostic approach to help you lay a solid cloud foundation to achieve your goals and accelerate your digital transformation.

Cloud Infrastructure Management

  • Public, private and hybrid cloud infrastructure management: Administration of IT resources in public, private and hybrid cloud environments, optimizing operational efficiency and ensuring business continuity.
  • Cloud Migration: Strategic planning, execution and management of the migration of business applications or infrastructure to the cloud, reducing risk and downtime.
  • Performance Management: Continuous performance monitoring of cloud systems and applications to ensure optimal speed, reliability and performance.

Service monitoring and optimization

  • Real-time and historical data collection/monitoring: Collection and analysis of operational data, both real-time and historical, to gain insights into resource utilization and system behavior.
  • Threshold and service level management: Definition and monitoring of performance thresholds and service levels to ensure that service level agreements (SLAs) are met.
  • Trap and syslog collection: Reception and management of alarm messages and system logs, useful for detecting and resolving technical problems.

Operational Support

  • Support at the customer site: Direct field support to resolve problems, provide advice, and support critical operations at the customer site.
  • Remote monitoring and management: Continuous supervision and management of IT infrastructure from a remote location, ensuring operational efficiency and reduced response time to problems.
  • Proactive services: Preventive interventions and advance maintenance to minimize downtime and operational risks.

Service models

  • Project Management: Coordination and management of cloud-related IT projects, ensuring that goals are achieved on time and on budget.
  • Reporting: Creating detailed reports on performance, resource utilization, and service operations for a comprehensive view of ongoing activities.
  • Pay-per-Use Model: Billing based on actual usage of cloud resources, allowing flexibility in costs and better control of corporate budgets.